| ♦ | What is microdermabrasion? |
| | Microdermabrasion is a non-invasive skin care process that exfoliates the top layer of skin. This skin revitalizing treatment repairs skin damage from the sun, scars, acne and the effects of aging. |
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| ♦ | What is natural diamond microdermabrasion? |
| | It implores the latest skin care technology by using a natural diamond tip to exfoliate the top layer of skin. This process is safer than other microdermabrasion methods as it does not involve harmful aluminum oxide crystals. |
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| ♦ | How does the Timepeel work? |
| | The Timepeel's natural diamond tip gently removes dead skin cells in a controlled and precise manner. The dead skin cells are gently vacuumed with a variable level pump onto a filter. The filter is
removed and discarded after each treatment. The skin is left smoother as the vacuum action of the wand stimulates blood flow and cleans the pores. The increased blood flow encourages collagen formation thus firming and toning the epidermis. |
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| ♦ | What skin types can the Timepeel treat? |
| | Nearly all skin types from oily to dry can benefit from use of
the Timepeel. However, you should not perform microdermabrasion if you have certain medical conditions such as active herpes, warts, weeping acne (stages 3-4), active rosacea or eczema, dermatitis, psoriasis, lupus, unstable diabetes or auto-immune system disorders. |
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| ♦ | Is the Timepeel safe? |
| | Absolutely. The Timepeel is a closed, non-invasive system that does not use
aluminum oxide crystals. Therefore no threat exists of inhalation or absorption of aluminum oxide dust. Also the Timepeel allows the user to control the vacuum pressure for
maximum comfort. The Timepeel is the first and only FDA approved natural diamond microdermabrasion device for home use. In addition, the Timepeel carries two ISO standards and conforms with the CE Marking. |
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| ♦ | Why is the Timepeel better than other exfoliation treatments? |
| | The Timepeel is the only in-home microdermabrasion device that uses a natural diamond tip to exfoliate your skin.
The Timepeel's mechanism is the same to that of the professional machines used in a spa or salon. Therefore you will receive comparable results without the great expense of going to a spa and salon. |
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| ♦ | Is the Timepeel painful or have side effects? |
| | The treatment is painless with virtually no side effects. The hazards associated with the crystal method are eliminated. The natural
diamond tip causes less irritation to the skin while at the same time allows for a more comfortable, complete and rejuvenating treatment. Some mild tightening or tingling after exfoliation
may be felt although the skin will remain smooth. The moisture of any topical treatment will leave the skin with a cool, refreshed feeling. An anti-oxidant enriched sunscreen is
essential to use afterwards since the exfoliated skin has temporarily lost some of its natural protection to the environment. It is recommended to avoid sun exposure and tanning for a few days and to use a sunscreen. |
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| ♦ | How often should I use the Timepeel? |
| | Your Timepeel should not to be used on a daily basis. It is recommended that when starting your treatments, you should be aware of your skin type
and its condition. Start on the lowest settings and gently exfoliate your skin every 2 weeks. Cautiously increase the power if needed on your next treatment and continue every 2weeks. For dry, sensitive skin -- use the lowest power setting once to
twice a month. For oily to normal skin -- gradually increase the power setting if needed and perform every 10-14 days. |
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| ♦ | How long does each treatment take? |
| | Each treatment takes only about 10 minutes. |
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| ♦ | How long will the tip and filters last? |
| | This is dependant upon the type of your skin and how often you use your Timepeel. Under typical usage of every 2 weeks, the tip should last between one
and two years. 100 filters come with your Timepeel which under typical usage should last you well past two years. |
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| ♦ | When will I see results? |
| | Your skin will feel smoother and have a vibrant glow after the treatment.
Hyper-pigmentation, certain types of acne scars, fine lines, and stretch-marks will lessen gradually over a series of Timepeel treatments. |
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| ♦ | How long will the results last? |
| | This will depend on the frequency and combination of treatments and the skin’s initial condition. Generally after four to six treatments, along with a supportive daily routine, the skin
will show significant results. Continuation of treatment will depend on the skin’s condition and the desired results. |
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Additional Answers
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| ♦ | What is included with my Timepeel? |
| | Your Timepeel purchase includes 1 Timepeel Natural Diamond Microdermabrasion machine, 1 Natural Diamond Tip, 100 Filters, 1
Cleaning Brush, 1 Soothing Tonic Bottle, 30 Tonic Pads, 1 Power Adapter, 1 Product Manual, 2 FREE Bonus Gifts. (Also see our Timepeel Features page) |
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| ♦ | When will I receive my Timepeel after I order? |
| | Your Timepeel is shipped within 2 business days after your payment is received. We use the USPS to ship your order. For Domestic orders you will
receive your Timepeel in 2-3 days and for International orders 3-5 days. (See our
Customer Service page for further details) |
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| ♦ | What types of payments do you accept? |
| | We accept Visa, MasterCard, Discover Card, Money Order, eCheck or Personal Check. All Money Orders, eChecks and Personal Checks must clear prior to shipping. |
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| ♦ | What skin types can the Timepeel treat? |
| | Nearly all skin types from oily to dry can benefit from use of the Timepeel. However, you should not perform microdermabrasion
if you have certain medical conditions such as active herpes, warts, weeping acne (stages 3-4), active rosacea or eczema, dermatitis, psoriasis, lupus, unstable diabetes or auto-immune system disorders. |
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| ♦ | What if I need additional assistance with my Timepeel? |
| | We completely understand and are here to help. Our Customer Service does not end when you
make your purchase. You may contact us by email, fax or phone with your questions. |
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| ♦ | Why do you offer a 30 Day Money Back Guarantee? |
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We are so confident that you will be completely satisfied with the results of your
Timepeel that we offer such a guarantee. (Also see our Guarantee page) |
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| ♦ | Can I keep my FREE gift even if I decide to return my Timepeel? |
| | Your FREE gift
is yours to keep even if you decide that the Timepeel is not for you and
you return it for a refund. This is our way of showing our appreciation to you for trying the Timepeel. |
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| ♦ | What if I would like to return my Timepeel? |
| | If you would like to return your Timepeel within 30 days of purchase simply comply
with our
Refund/Return Policy under our
Customer Service guidelines. |
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